Common Apologies in Japanese

12 Japanese phrases for common apologies, for example すみません (Excuse me / Sorry).

Japanese has several ways to say sorry. すみません is the all-purpose apology, ごめんなさい is personal and used with friends and family, and 申し訳ありません is the formal apology heard at work and in customer service.

Hands-free listening

Play every phrase in order with its English meaning between the repeats. Keep the page open and listen while you do something else.

JapaneseMeaning

sumimasen
Excuse me / Sorry

gomennasai
I'm sorry
It's my fault
I was very careless
I didn't mean it that way.
I'll be more careful next time
Sorry for keeping you waiting
Please forgive me for being late
Am I bothering you?
May I trouble you for a moment?
Excuse me, please wait a moment
I'm terribly sorry (polite)

Usage notes

FAQ

How do you say sorry in Japanese?

すみません (sumimasen) works almost everywhere. ごめんなさい (gomen nasai) is for friends and family, 申し訳ありません (mōshiwake arimasen) for formal apologies.

What is the difference between すみません and ごめんなさい?

すみません is polite and also means “excuse me”. ごめんなさい is a personal apology that sounds a little childish or too casual at work.

Other phrase lists

Hiragana · Kanji N5